The people who work for our client are fundamental to the organisation achieving their strategic objectives and we are committed to ensuring we develop and follow best HR practices.

Working closely with the centralised human resources team, the Human Resources (HR) Manager will be responsible for managing all aspects of HR functions including recruitment, policy development and implementation as well as staff care, ensuring that these follow existing policies, procedures and approved Group standards.



  • Manage, develop and maintain a recruitment and retention strategy, policy and workflow to ensure minimum turnover and anticipating future staffing requirements in line with strategic plans

  • Manage the implementation of our client's recruitment policy, including selection and ensuring that recruitment practices are fair, consistent and comply with regulations and organisational good practice

  • Act as the point of contact with suppliers, such as external recruitment specialists, ensuring positive relations are fostered with approved preferred agents

  • Act as the HR representative in recruitment interviews where necessary, ensuring all local employment laws and best practice are followed throughout the recruitment process

  • Maintain the work structure by updating job requirements and job descriptions for all positions within the Group

  • Maintain organisation staff by establishing a recruiting, testing, and interviewing program; counselling managers on candidate selection; conducting and analysing exit interviews; recommending changes; ensuring all recruiting managers are equipped and trained to carry out recruitment in line with approved policies and procedures

  • Work with the wider HR management team to assist with the development of relevant manpower and succession plans, including the need for graduate intakes

  • Manage staff induction and probation in line with our client's policy

General HR Support:

  • Advise, guide and coach managers and staff on HR policy and procedures and operational solutions in order to ensure that the function is perceived as firm but fair in all its dealings

  • Contribute to the Group's communication processes in order to develop and maintain effective employee relations in the Group

  • Take a lead role in Group-wide HR projects and continuous improvement

  • Identify, develop and maintain effective HR strategies, policies and practices that support the achievement of the Group's business objectives while fulfilling its obligations to employees

  • Ensure full understanding of the HR/Payroll system and all relevant HR processes so that back up and support can be provided

  • Keep up to date with relevant employment laws, legislation and best practice in all relevant jurisdictions and ensure any changes and learning is shared with the wider HR team

  • Develop a Group-wide acknowledgement of HR activities by compiling and presenting, whennecessary, at the quarterly staff update

  • As part of the organisational HR team ensure relevant cross organisation training and development programmes are put in place; plan, deliver and continuously review relevant training across the Group to ensure content remains fit for purpose

  • Maintain good staff relationships and morale amongst staff and team members through effective feedback, recognition, and development

  • Lead by example to ensure the Group demonstrates commitment, through its culture and actions, for all aspects of diversity in the population and the staff who provide the services

  • Assist in the identification and management of all HR risks and ensure completion of the Group-wide compliance monitoring plans

  • Contribute to regular reviews of the Employee Handbook, ensuring policies remain compliant with local laws, recommending updates where required

  • Line manages HR staff as appropriate, including performance appraisals etc.


  • A positive and proactive approach to HR management with several years’ practical generalist HR manager experience within a financial services business, supported by a relevant professional qualification or degree

  • Strong understanding of local employment legislation and its practical application in a commercial financial services business as well as an appreciation of the standards expected within a regulated environment

  • Strong communication and interpersonal skills are essential

  • Sound numeracy skills, data entry skills, attention to detail and accuracy

  • Computer literacy skills are essential; advanced user of MS Office products

  • Proven ability to quickly learn new information, processes and procedures

  • Proven ability to meet deadlines and identify and deal with challenges

  • Capable of working within a fast-paced and evolving environment

  • Strong stakeholder management skills

  • Ability to work with high confidentiality

  • Team player

  • Travel to other jurisdictional offices will be required

  • Professional working proficiency in English language. Proficiency in French and/or German is desirable, but not essential

Luxembourg: +352 27 91 22 55
London: +44 (0)203 481 1361
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